When it comes to monthly services charges, the name of the game from the merchants point of view is to establish a long term relationship with you where they can count on you to keep paying them each billing cycle. This predictable revenue stream is what merchants want most. While this may sound bad for the consumer, the good news is that it can actually be very good for the consumer if they use this as leverage to ensure that they are getting the best deal.
Cable, DSL and Satellite TV/Internet providers
You may have noticed the never ending ads trying to encourage you to sign up for the specials from TV and Internet service providers. You know, the ones that offer free installation and a great monthly rates. From time to time, you might have thought “hey, those prices are less than I’m paying and I’ve been a loyal customer for quite a while”.
The fact is that unless you call them and ask for a lower monthly rate, they probably won’t be calling you.
Before you call them, make sure that you know what the competition is offering. While on the phone with your service provider, be sure to not only point out what the competition’s sign up specials are but also your current provider’s new customer sign up offers are as well. Point out to them how long you have been a customer. If the person on the phone brushes you off, be sure to ask to speak with a supervisor before moving on to the competition.
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